
When to use conditional fields
Use conditional fields to:- Show follow-up questions only when relevant
- Request additional details based on specific answers
- If client answers “Yes” to “Do you have a spouse?”, show spouse details questions
- If client selects “Employed” as employment status, show employment history fields
- If client answers “Yes” to “Have you traveled outside your country?”, show travel history
- If client selects “Other” in a dropdown, show a text field to specify
Creating conditional fields
Add the parent field
First, create the field that will control the visibility of other fields. This must be a field type that has options:For example, create a radio button field asking: “Have you previously been refused a visa?”With options:
- Yes
- No

Add the conditional field
Add the field that should appear conditionally. This can be any field type.For example, add a paragraph text field: “Please provide details about the visa refusal”

Configure conditional visibility
Click the settings icon (gear icon) on the field you want to make conditional.
This opens the Configure Conditional Visibility panel.
In the Select Field dropdown, choose the field that controls when this question appears.Then, in the Select Option dropdown, choose which specific answer should trigger this field to appear.For example, select “Yes” to show the details field only when the client answers “Yes” to the visa refusal question.


Only fields with options (radio buttons, checkboxes, select fields) that appear earlier in the form will be shown in this list.
Removing conditional rules
To remove a conditional rule:- Click the settings icon on the conditional field
- Click “Delete Condition” in the settings panel
- The field becomes a regular, always-visible field

